Keep up to date with our latest news
Keep up to date with our latest news, events and announcements.
NHS England has produced an information page called "You and Your General Practice." This guide sets out what patients can expect from their GP practice and what practices ask in return, so that everyone understands how to get the best from general practice services.
What the Guide Includes:
✅ What You Can Expect from Your GP Practice
Your GP practice is here to support your health and wellbeing. The guide explains the standards you should receive when accessing services, such as:
- Being treated with dignity and respect
- Being offered safe and effective care
- Being listened to
🤝 What Your GP Practice Expects from You
To help us provide care efficiently and fairly for everyone, the guide outlines what practices ask of patients. This includes:
- Attending appointments on time
- Treating staff respectfully
- Cancelling appointments you no longer need, so they can be offered to someone else
🔄 Working Together
The relationship between you and your GP practice works best when there is clear communication and mutual understanding. The guide highlights how both patients and practices can work in partnership to:
- Improve health outcomes
- Make sure care is accessible for all
💬 Feedback and Concerns
The NHS encourages feedback so that services can continue to improve. The guide explains how you can:
- Share your experiences
- Give suggestions
- Raise concerns if you feel something has not gone as it should
📌 Why This Matters
"You and Your General Practice" has been designed to:
- Give patients clear information about how GP practices work
- Make it easier to know what to expect when you use GP services
- Help both patients and staff have a positive, respectful experience
- Support good communication and reduce misunderstandings
📖 Read the Full Guide
You can view the NHS England charter in full here.
We encourage all our patients to take a few minutes to read this page. It provides useful insight into how general practice works and how we can all play a part in keeping services effective, fair, and supportive for our whole community.
You can also view the Integrated Care Board information page here.
👤 Contact Us
Our practice has nominated a YYGP Lead, our Practice Manager, who will act as a point of contact should you wish to provide feedback or raise any concerns about the charter.
Please note, we will be closed for staff training from 12.00pm on Tuesday 14th October 2025 and re-open again on Wednesday 15th October at 8.00am.
Should you require medical assistance, please contact 111 or in case of an emergency, please dial 999.
Flu season is approaching - and we’re getting ahead of it! We’ll be running Saturday clinics throughout October and November at our Shafton Lane Surgery for eligible patients.
📅 Clinic Dates
- Saturday 11 October
- Saturday 18 October
- Saturday 25 October
- Saturday 1 November
💉 Who’s eligible for the flu vaccine?
- Pregnant women
- Children aged 2–3 (as of 31 August 2025)
- Children aged 6 months to under 18 years with certain long-term health conditions
- Adults aged 65+
- Adults aged 18–64 in clinical risk groups
- Long-stay care home residents
- Carers of immunocompromised patients
💉 Who’s eligible for the Covid vaccine?
- Adults aged 75+
- Residents in care homes for older adults
- Immunosuppressed individuals aged 6 months+
💬 Booking Information
- We’ll contact eligible patients in order of priority. You’ll receive a booking link - please use this if possible. Alternatively, contact reception after 10am once you receive your invitation and they’ll help you book your appointment.
📌 Some patients will be invited for both flu & Covid vaccines, others for flu only.
ℹ️ On the Day of Your Appointment
🧣 Queues
You may need to wait outside briefly. Dress for the weather and wear clothing that makes your arm easily accessible for the clinician.
⌚ Arrival Time
Please arrive on time. Early arrivals can cause longer queues and delays.
💙 Did You Know?
For every patient we vaccinate against flu, our practice receives essential NHS funding. This helps us offer more services and provide better support to our community.
By choosing to have your flu vaccination with us, you’re directly helping to keep our practice thriving - so thank you for your support!
✅ We’re looking forward to seeing you and helping protect our community this winter!
Did you know two MMR vaccinations give your child lifelong protection against measles, mumps and rubella?
As a parent, giving your child the MMR vaccine is one of the most powerful things you can do to protect their health. Two appointments, lifelong protection against three serious diseases.
The MMR vaccine is free on the NHS and has been keeping children safe for over 40 years. Contact us to book your child's vaccinations or to catch up on any missed doses. The MMR vaccine is safe, effective, and the best way to protect yourself and others.
Click here for more information from the NHS on the MMR vaccine.
Please see the information below, created by Beeston, Middleton & Hunslet PCN, which details a variety of local services focused on weight management and physical activity for patients in our community. This leaflet highlights several programmes, including free NHS-supported digital resources, group-based interventions, community activities and options tailored for children and families. The services cater to a diverse range of patient needs and eligibility, particularly for those managing conditions such as diabetes or high blood pressure, as well as individuals seeking to adopt healthier lifestyle choices.
We’re aware of recent media coverage about the weight loss treatment Mounjaro (tirzepatide). This medication is being rolled out gradually across the NHS in a phased way. That means not everyone who may benefit will be able to get it right away. At first, it will only be offered to people with serious health risks linked to their weight. If you are eligible, the NHS will contact you directly.
We understand that it may feel frustrating or disappointing if you're not eligible for Mounjaro at this time - even if you’ve been hoping for this kind of support. Please know that other help is available, and we are committed to offering compassionate, personalised care to everyone who needs it.
Please do not contact us about this treatment.
For further information click here.
Every year, about £18 million worth of medicines go to waste in West Yorkshire. This includes things like inhalers, pain medicine and creams.
The NHS needs your help! Follow these easy steps when ordering your medicines:
How you can help
- Only order what you need - before getting more, check what medicines you already have.
- Return extras - when picking up your medicines at the pharmacy, only take what you need. If you return something before leaving, it can likely be reused.
- Stick to your routine - order your medicines when you're running low (7-10 days before it's needed), and no earlier.
By doing this, you will:
- Get the right medicines and care
- Help reduce waste
- Save NHS resources
- Help reduce environmental harm
It’s also safer! Keeping too much medicine can cause confusion, especially if your prescription changes, and/or harm to children and pets in the home, if it comes into their reach.
You are encouraged to speak with your GP or pharmacy team if there are repeat medicines you no longer need or want to take any more. A more appropriate plan will then be discussed with you if necessary. 
For more information click here.
If you are controlled, hurt or frightened by your partner or a family member, remember that it is not your fault and you are not alone.
There is help and support available by calling the Leeds Domestic Violence Service 24 hour helpline on 0113 246 0401. If your life is in danger, always call West Yorkshire Police on 999.
Leeds Domestic Violence Service (LDVS) supports all people in Leeds affected by domestic violence and abuse. LDVS believes everyone has the right to live a safe and happy life, and they are here to help. Whatever you may be going through, LDVS can support you on their 24 hour helpline 0113 246 0401 or by email at
There are also several organisations that provide help and support to you if you are experiencing domestic abuse:
- Behind Closed Doors can help with prevention, practical help and recovery from domestic abuse in Leeds.
- Leeds City Council one-minute guide: Leeds Domestic Violence Service.
- Mindwell Leeds Domestic Violence Service which actively encourages people from LGBT+ communities to access their support.
You can also contact the following organisations in Leeds:
- Men's Advice Line UK is for male victims of domestic abuse and offers confidential advice, non-judgmental support, practical information and help.
- Leeds Women's Aid is an independent charity based in Leeds, UK, providing a range of outstanding domestic violence and abuse services.
- Age UK Leeds Domestic Violence Service - Sanctuary Support Scheme offers lots of services and support for older people and their carers.
Click here to access the one-minute guide from Leeds.gov for information and help on domestic abuse in young people's relationships.
Information on domestic abuse is also available from West Yorkshire Police if you are worried about your own behaviour. Many people think that this just involves physical violence, but it can also include psychological, physical, sexual, financial or emotional abuse.
If your life is in danger, always call West Yorkshire Police on 999.